Before the arrival and during the holiday there might be some hitches. If you want to be prepared and to travel in a safe way we recommend you to sign our Travel Cancellation Protection.

If you have concluded the Travel Cancellation Protection, our general conditions for cancellation will not apply.

The protection provides coverage of the total price of booking in case you are forced to cancel your stay for the following reasons:
- Covid-19
- illness (incl. children and spouse)
- death of a close family member
- accidents
- roadblocks, landslides, flooding or similar natural disasters

We kindly ask you to confirm all mentioned cancellation reasons in writing (doctor confirmation, authorities, police, etc.) to free you from the cancellation fees.

The Travel Cancellation Protection must be completed at least 14 days before arrival!


Scale of premiums:
The premium is calculated according to the total amount of booking.

Amount of bookingPremium Amount of bookingPremium
up to €100Premium€ 10,- up to €1.400Premium€ 53,-
up to €200Premium€ 15,- up to €1.600Premium€ 57,-
up to €350Premium€ 20,- up to €1.800Premium€ 61,-
up to €500Premium€ 26,- up to €2.000Premium€ 65,-
up to €650Premium€ 32,- up to €2.500Premium€ 85,-
up to €800Premium€ 37,- up to €3.000Premium€ 105,-
up to €950Premium€ 43,- up to €3.500Premium€ 125,-
up to €1.100Premium€ 47,- up to €4.000Premium€ 145,-
up to €1.250Premium€ 50,- up to €4.500Premium€ 165,-


The deposit per room will be retained even with the completion of the travel cancellation protection.


Payment options: Bank Transfer (please indicate: travel cancellation protection + guest name + booking period from ... to ...)
Südtiroler Sparkasse:
IBAN: IT 17 L 06045 58790 000000275009
BIC: CRBZIT2B078

Attention! For the deposit a different checking account applies!